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Sofa.com has been growing in leaps and bounds over the past few years, and we’re after highly motivated, creative, and talented people to come and join us.

Every role within the company is busy and varied with plenty of opportunity to develop your key skills over time. Our fun and friendly staff are all part of one big sofa.com family, so why not come and join us?

Take a look below to see what roles are available...

 

Ecommerce Manager

The purpose of the role is to support the delivery of the ecommerce strategy with the clear purpose to increase sales and drive brand awareness. Working closely with the Ecommerce team, Marketing and the external digital agencies, you will be responsible for execution across all aspects of the online business including improving user experience, gaining new audiences and ultimately driving sales and achieving ecommerce revenue targets. As part of the Ecommerce team, you will be responsible for helping to shape ecommerce for the brand as well as ensuring that relevant recommendations are made through analysis in order to drive online revenue.

Responsibilities:

  • Work closely with the Ecommerce and Marketing teams to deliver site updates and prioritise activity to drive sales
  • Management of the Hybris CMS and all on site content
  • Execution of integrated marketing campaigns on the website
  • Leverage and build the customer database with the aim of driving sales
  • Updating and refining onsite copy for SEO optimisation
  • Work closely with the ECRM provider to deliver email campaigns with the aim of driving sales
  • Monitor and analyse email campaigns and develop and adopt strategies to improve campaign efficiency and ROI
  • Help the ecommerce team to develop the customer journey online, improving the experience and maximising opportunities to encourage repeat purchase, upsell, and increase basket spend
  • Work with the wider marketing team and graphic design on concepts to improve engagement and conversion
  • Analyse and report on digital trends, advances, and the competitive landscape translating into usable ideas for Sofa.com’s own digital strategy

Requirements:

  • At least 3 years’ experience in ecommerce
  • Strong experience of Microsoft Excel
  • Some understanding of HTML and web coding
  • Experience of working with an ecommerce platform (Hybris, Magento or similar)
  • Experience using Google Analytics
  • Home / Furniture experience beneficial but not essential

Candidate:

  • A strong desire to develop their career in ecommerce
  • Excellent numerical and analytical skills
  • Excellent organisational skills
  • Flexible and adaptable to new challenges
  • Ability to multi-task and prioritise
  • Exemplary communication skills
  • Excellent written and spoken English
  • A team player with a hands on approach

If you are interested, please send your CV to ecommerce@sofa.com.

 

Graphic Designer

We are on the lookout for talented, driven and versatile designer in Chelsea to create a wide range of print and digital collateral. Managing a junior designer as part of the role, you will lead the small Design team which fits into the wider Marketing function of the business. As a Graphic Designer, you will play an integral role within the Marketing team to produce assets for the ecommerce, retail and all marketing campaigns.

You will need 2-3 years of experience in digital and print graphic design, a graphic design related degree and a keen eye for detail.

Please email your CV to pauls@sofa.com.

 

Marketing & Social Media Assistant

We are seeking an enthusiastic and skilled Marketing & Social Media Assistant to support our Senior Marketing Manager and wider Marketing team. Working on a broad range of projects, we are looking for an individual who has previous marketing experience of 1-2 years. You should be well-organised, proactive and efficient, with good common sense and initiative, with an analytical and structured strategic approach to work.

If this sounds like you, please email your CV and a brief cover letter to rhiannons@sofa.com.

 

Showroom Manager

We are looking for an experienced manager to join our Glasgow showroom! As the showroom manager, you will be responsible for inspiring the team to achieve a wonderful on-brand shopping experience and to help deliver brand awareness locally. You will be a brand ambassador, always representing sofa.com at the highest level.

If this role sounds like something that would fit you well, send your CV to melaniep@sofa.com.

 

Aftersales Team Members – Chelsea

Do you want to be part of a fun, motivated team working for a company committed to giving exemplary customer service? We are looking for confident, energetic and positive team members to join our aftersales team. Aftersales and call centre experience is required for the role, as are excellent communication skills and a passion for delivering excellent customer service and after sales support.

We are recruiting for a part-time permanent position for 3 days a week including weekends. Please sent your CV and a brief cover letter to nick@sofa.com if this sounds ideal for you!

 

Customer Service Representative – Chelsea

We are looking for bright, highly motivated and hardworking individuals with excellent communication skills and commercial acumen to join our customer service function working in our Chelsea offices.

We are recruiting for full-time shift based roles which will require weekend availability. If this sounds like the right role for you, be sure to send your CV and a brief cover letter to stephanep@sofa.com or bethanyt@sofa.com.

 

Supervisors – London & Harrogate

Do you want to lead and be part of a fun, motivated team working in one of our world-class showrooms? We are looking for supervisors on a full time basis across our London showrooms and in our Harrogate showroom. You must be passionate, inspiring and committed to offering the best customer service around.

If this sounds like you, please send your CV and a brief cover letter to recruitment_london@sofa.com (London Showroom), or gracem@sofa.com (Harrogate Showroom)

 

New Concessions

We are really excited here at Sofa.com as we are growing fast and opening up new concession stores across the country. We are currently looking for brand new team members who are passionate, inspiring and committed to offering the best customer service around.

We are looking for Concession Supervisors and Full- and Part-Time Sales Advisors for our newly opening concessions in the following locations. Please send your CV and a cover letter detailing the position you are applying for to the relevant email address:

Dundrum - hofdundrum@sofa.com.

Oxford Street - recruitment_london@sofa.com.

Lakeside - hoflakeside@sofa.com.

Cheltenham - hofcheltenham@sofa.com.

Rushden Lakes - hofrushdenlakes@sofa.com.

Westfield White City - hofwestfieldwhitecity@sofa.com.

Norwich- debbies@sofa.com.

 

Sales Team Members (Full-time and Part-time)

We are looking for positive, fun, reliable and hardworking Sales Team Members to join our brilliant teams across the UK

As a member of our Sales Team you will be the first point of contact with our customers and will spend your time advising them on the best possible sofa, armchair or bed that suits their needs! You should thrive in a customer service environment, always going above and beyond for our lovely customers.

Please email your CV to us at recruitment_london@sofa.com (for London), calumm@sofa.com (for Edinburgh), garyb@sofa.com (for Bath) and let us know why you would be perfect for this job!

 

Concession Sales Advisors (Full-time and Part-time)

We are looking for positive, fun, reliable and hardworking Sales Team Members to join our brilliant teams across our concession stores.

As a member of our Sales Team you will be the first point of contact with our customers and will spend your time advising them on the best possible sofa, armchair or bed that suits their needs! You should thrive in a customer service environment, always going above and beyond for our lovely customers.

Please send your CV and a cover letter detailing what position you are applying for to the relevant email address:

Manchester - hofmanchester@sofa.com.

Bristol - tatianag@sofa.com.

 

Warehouse Operative

We are looking for sharp, attentive and dedicated Warehouse Operatives to join our team in our Hayes distribution centre. You will need to be physically fit in order to carry our warehouse duties, as well as having a keen eye for detail and the ability to think on your feet.

If you are interested, please send your CV with the email subject “Warehouse Operative Application” to radoslavm@sofa.com.

 

Join the delivery team (Cat. B or Cat. C/C1)

We’re looking for a skilled driver to join our fun and motivated delivery team at sofa.com. Based in our Hayes warehouse in Greater London, you will take on a varied role, making deliveries in and around London or across the UK one day, and doing a shift at our warehouse the next. As the final point of face-to-face contact with our customers, the role requires you to be presentable, punctual, possess good English speaking skills, and be physically fit and healthy. We’re looking for a team player who enjoys exceeding customer expectations by delivering a great service to them. Our delivery schedule is dictated by the volume of sales; your hours will be flexible so you’ll need to be too – available at short notice and living no more than 10 miles from the UB3 postcode area. You must be 21 years of age or over for vehicle insurance purposes, and it is essential that you have experience, a full UK driving license in Cat. B or Cat. C/C1, and a digital card. Full training will be given on site at our warehouse along with a driving assessment. If you are ambitious, reliable, and think you fit the bill then we would love to hear from you. Simply send your CV to jobs@sofa.com and let us know in no more than 50 words why you think you would be perfect for the job. 

 

 

  • Experts from design to delivery

    Experts from

    design to delivery

  • 4-6 weeks lead time

    4-6 weeks

    delivery time

  • Handmade to order, just for you

    Handmade to order,

    just for you

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    Lifetime guarantee

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