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sofa.com has been growing in leaps and bounds over the past few years, and we’re after highly motivated, creative, and talented people to come and join us. Every role within the company is busy and varied with plenty of opportunity to develop your key skills over time. Our fun and friendly staff are all part of one big sofa.com family, so why not come and join us? Take a look below to see what roles are available…

 

 

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Showroom Manager – Guildford Showroom

  We have exciting news at sofa.com… we are coming to Guildford! We are looking for a positive, fun, reliable and experienced Showroom Manager to join and lead our brilliant team! Want to join us? As a Showroom Manager, you will motivate, support and inspire the team to ensure that the showroom runs smoothly! You should have a strong business acumen, a can-do attitude and work well with all other departments. As a Showroom Manager it is important that you are a strong brand ambassador for sofa.com and ensure that all your team are delivering the best customer service every day. We’re looking for someone who is determined and passionate about delivering the best customer service while motivating and inspiring their team. You’ll need to have managerial experience within a creative and customer focused retail store, and be super organised with great communication skills. It is crucial that you can delegate tasks throughout the day to your team and ensure that every customer is happy.   If you enjoy rewarding and varied work, keeping your days busy and having many opportunities for career advancement and growth, then you may have found your calling!   Please email nataliem@sofa.com if you’d love to help lead our newest team!

 

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 Assistant Showroom Manager – Guildford Showroom

  We are looking for a positive, fun, reliable and experienced Assistant Showroom Manager to join and support the Showroom Manager in leading our brilliant team! Want to join us? As an Assistant Showroom Manager, you will support the Showroom Manager in their day to day activities as well as assuming responsibility when required. You will be needed to motivate, support and inspire the team! It is important that you are a strong brand ambassador for sofa.com and ensure that the operations of our new Guildford showroom run smoothly. We’re looking for someone who thrives in a customer service environment, has an eye for detail and enjoys leading and motivating a team of incredible people! You’ll need experience working within a managerial role, desirably within a creative and customer focused retail environment. We’re also looking for someone with excellent communication skills who can delegate tasks easily to ensure that the showroom is organised throughout the day.   This is a great opportunity for an individual who is passionate about customer service, so if you love to keep busy and thrive on a challenge then this is the role for you!   Please email nataliem@sofa.com if you’d love to help lead our newest team.  

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 Sales Team Members – Guildford Showroom

  We are looking for positive, fun, reliable and hardworking Sales Team Members to join our brilliant team in our newest showroom in Gulidford! As a member of our Sales Team you will be the first point of contact with our customers, and will spend your time advising them on the best possible sofa, armchair or bed that suits their needs! You should thrive in a customer service environment, always going above and beyond for our lovely customers. We’re looking for someone who’s ambitious and confident, with a strong can-do attitude who loves working within a team. Some experience in a sales advisor role is desirable but not essential, and it would be a bonus if you have a passion for interior design/art. We are recruiting for both full-time and part-time positions, all of which would require weekend availability.   If this sounds like you, please email nataliem@sofa.com if you’d love to join our newest team!  

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Customer Support Team Member/Sales Advisor

Do you enjoy a good old chin wag? Do you want to be part of a fun, motivated team working for a company committed to giving exemplary customer service? Our UK customer support office is looking for a bubbly, energetic and chatty team member to join our team on a full-time basis.

You:

Should be confident, positive, friendly, ambitious and a team player with excellent communication skills. A passion for delivering excellent customer service is a must, as well as a good sense of humour!

The role:

As a super sales advisor, yours will be a busy day. You’ll be talking to customers on the phone and via email, answering queries and processing orders; you’ll know all of our products inside out and will be on hand to assist customers choose their perfect sofa (or bed…or footstool…or armchair!); Multi-tasking is a must! It’s a busy and varied job, working for a fun company that is growing fast. Why not come and be part of it?

How to apply:

Please email your CV to retailjobs@sofa.com and let us know why you would be perfect for this job!  

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Sales Channel Support Team Member

Do you have a keen eye for detail? Are you a “numbers person” who really enjoys dealing with figures and sales? Are you technically minded and find it super easy to understand even the most complex processes? If so, why not consider joining our sales support team!

You:

  • Should be confident, positive, friendly, ambitious and a team player with excellent communication skills.
  • Have a keen eye for even the smallest detail
  • Be able to understand complex processes in a jiffy!
  • A passion for delivering excellent customer service is a must, as well as a good sense of humour!

The role:

As a member of our sales channel support team, yours will be a busy day. You’ll be talking to customers on the phone and via email, answering queries about existing orders as well as understanding all things phone/IT related. Multi-tasking is a must! It’s a busy and varied job, working for a fun company that is growing fast. Why not come and be part of it?

How to apply:

Please email your CV to jobs@sofa.com  and let us know why you would be perfect for this job!  

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Join the delivery team (Cat. B or Cat. C/C1)

We’re looking for a skilled driver to join our fun and motivated delivery team at sofa.com. Based in our Hayes warehouse in Greater London, you will take on a varied role, making deliveries in and around London or across the UK one day, and doing a shift at our warehouse the next. As the final point of face-to-face contact with our customers, the role requires you to be presentable, punctual, possess good English speaking skills, and be physically fit and healthy. We’re looking for a team player who enjoys exceeding customer expectations by delivering a great service to them. Our delivery schedule is dictated by the volume of sales; your hours will be flexible so you’ll need to be too – available at short notice and living no more than 10 miles from the UB3 postcode area. You must be 21 years of age or over for vehicle insurance purposes, and it is essential that you have experience, a full UK driving license in Cat. B or Cat. C/C1, and a digital card. Full training will be given on site at our warehouse along with a driving assessment. If you are ambitious, reliable, and think you fit the bill then we would love to hear from you. Simply send your CV to jobs@sofa.com and let us know in no more than 50 words why you think you would be perfect for the job.

 

 

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