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Product reviews (21 reviews) 20 out of 21 (95%) reviewers recommend this product.

rating

  • Saturday, 19th March 2016
  • Mark
Lovely and high quality. Very comfortable
  • Saturday, 27th February 2016
  • Kyle
As comfortable as we anticipated. Looks great.
  • Sunday, 20th December 2015
  • Karen
Cushions very full, but I'm sure they will settle down. The one in the shop was heaven! Beautiful sofa - looks stunning. Love the fabric and colour
  • Monday, 9th March 2015
  • SarahfromLondon
Firstly, we love the sofa. It's lovely and deep and so comfortable. One issue is that the fabric marks extremely easily but I think we were just silly to choose the crushed velvet as that is perhaps the nature of the material. We were, however, unfortunately very disappointed with the service we received. Firstly, when we could not make the delivery date given to us, I called to let sofa.com know and was told that I would receive a call within the next couple of days to let me know whether my suggested dates could be done. Over a week later, I had heard nothing and so had to chase twice and it was then sorted out. We wanted to change the size of the slippers which were free with the sofa and I sent two emails to this effect, asking for confirmation, and heard nothing back. I had to call again to sort this out. The sofa arrived and my partner spilt water on it pretty much straight away(!) and so we called sofa.com and asked how we make use of the guarantee that came with getting the fabric protected by Guardsman. We were told that they would email Guardsman to register us so that they could then come and sort the fabric for us, and that they (sofa.com) would email in a couple of days to let us know that this had been done and was getting sorted. That was over two weeks ago and we have heard nothing. Finally, sofa.com sent the wrong size slippers with the sofa. I emailed to let them know and to request the correct size and received a rude, and pretty patronising, email back assuring me that they had sent the correct size and attaching the invoice as 'proof' and saying that they had no bigger sizes. This was most odd as the proof was clearly in the fact that I had the slippers in front of me and they were the wrong size - i.e. the wrong size was printed on them! I emailed stating this and attaching a photo of the slipper size and then sofa.com responded apologising (which was of course good) and saying they would send the correct size slippers out straight away. So, clearly they did have them! All in all, a fairly frustrating experience to be honest, but we do love the sofa - the customer service just needs to be improved.
  • Tuesday, 4th November 2014
  • Annadangermouse
We love our sofas and the whole experience was great. We visited the showroom which really helped and everyone we came across during the ordering and delivery process was fantastic to deal with. I'd highly recommend you!
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whistler

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the whistler

just   from £1,140 from

£1,140

This   in   could be delivered to your door:
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A sofa to get lost in for all the family

This   in   could be delivered to your door:
in  .  

* Delivery is FREE for those within approximately 50 miles of a sofa.com showroom, and £45 for those outside of these areas.

** We deliver as quickly as we can - some deliveries take a little longer for more remote (beautiful) parts of Britain.

For more information visit ordering and delivery.

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loveseat

162cm  

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220cm  

four seat

255cm  

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