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Customer Reviews
(1708 reviews)
  • donderdag, 20 september 2018
  • Fi
The team at have been very patient and super helpful - would recommend to everyone.
  • woensdag, 19 september 2018
  • Jen
Thank goodness for Grace in the Bath showroom. She is a fine example of how to deliver excellent customer service. Lucky having such an outstanding lady on their team.
  • woensdag, 19 september 2018
  • Jenny
What a pleasure it has been dealing with The quality of the sofas is matched by the quality of the staff and the service. Both the online team and the instore team (Glasgow store) have been excellent - answering my many questions professionally, helpfully and with good and much valued advice. I am delighted with my purchase and will highly recommend to friends and family.
  • woensdag, 19 september 2018
  • Fiona
Recently visited glasgow store on two occasions and in between ordered fabric samples made order on second visit Excellent customer service throughout so helpful in store without being obtrusive nothing is too much trouble and not pushy at all a great afternoon out even received a cup of coffee
  • woensdag, 19 september 2018
  • David
Ordered a bluebell sofa by phone at the head office and paid. Two days later I received an email from Grace at the Bath showroom pointing out that they had just launched a 20% promotion applicable to sofa orders and free fabric protection. Phoned and spoke to Grace the following day and she without any quibble happily applied the appropriate discounts. Fantastic service and attitude!! Same level of service when we visited the Bath showroom a couple of weeks earlier.
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