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Delivery to mainland UK and Northern Ireland
Our friendly team of drivers will happily deliver to any address in the UK mainland plus Northern Ireland.
How much is delivery?
Small
The best things come in small packages so for all our small home accessories, such as mirrors, soft furnishings, art and lighting, we only charge a small delivery fee of £9. Delivered to your doorstep by courier.Medium
For mid-size items, such as our footstools, storage units, and pet beds, we charge a small-ish delivery fee of £50. Once your order has been meticulously handcrafted, our friendly team of drivers will carefully deliver it to your door, then unpack, assemble in the room of your choice, and even steam it if required, leaving it looking irresistibly luxurious.Large
Premium pieces deserve premium delivery, which is why we offer white glove service for all our handmade-to-order sofa, bed, armchair and dining designs for £119. Once your order has been meticulously handcrafted, our friendly team of drivers will carefully deliver it to your door, then unpack, assemble in the room of your choice, and even steam it if required, leaving it looking irresistibly luxurious.
Do you deliver to the Republic of Ireland?
Ordered multiple items?
Do you deliver outside of mainland UK?
However, we will happily arrange for your items to be delivered to a nominated UK port for you to arrange your own onwards shipping and delivery. To arrange delivery to a nominated UK port, please get in touch with our friendly team on contact@sofa.com, who will be able to place your order and go through the full process with you. The cost of delivery to your UK port of choice will be in line with the above delivery charges, depending on what you are ordering and where your port of choice is located.
Changed your mind about your order?
Any changes to your order after 7 days will incur a 5% amendment fee per item amended. Any orders that are cancelled in full after 7 days will incur a 5% cancellation fee on the total value of your order. Please note, any amendments to part of your order will reset the delivery lead time to your whole order, if applicable.
Returns and exchanges
Want to return your sofa?
If you have ordered a modular design (corner sofas, chaise sofas, or any sofa which is produced and assembled in individual units), please be aware this can only be exchanged for store credit. There will be a restocking fee of £50 or 10% of the item being returned, whichever is the greater value, which will be deducted from the store credit total.
Any items with bespoke changes, including designer fabrics, cannot be returned. If you’d like more information about our returns policy and charges, you can read our terms & conditions here.
Want to exchange your sofa?