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customer reviews

In Britain, we’ve sold over 50,000 sofas, shed loads of armchairs, beds, footstools and mattresses and we’ve received tons of feedback from happy customers.

And here it all is...

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5
Really good experiance

Sunday, 19th February 2017   Mary

From the lovely presented swatches that turned up quickly, to the on time delivery (that was arranged for a Saturday!) dealing with sofa.com was excellent, have already recommended them to friends!

2
Didnt know what they were doing

Saturday, 18th February 2017   Joanne

Our two sofas have remained in the hallway as the delivery guys refused to take them up to the living room, that was after they tried to deliver the wrong sofa spending afes trying to get it up the stairs only when i mentioned it loojed very big for what i ordered they checked the label.

2
Chair is so uncomfortable!

Saturday, 18th February 2017   Francesco

We ordered the Saturday armchair is Olive green velvet. The chair looks fantastic, but it's almost impossible to sit on, it's so uncomfortable. It doesn't even seem to have been made for people to sit on, just to look at. Very dissapointed after paying such a high price for this.

Saturday, 18th February 2017 Hi Francesco, Thank you for your review. We are so very sorry to hear of this. Our cushion pads do need a good couple of weeks of use and plumping to soften the feathers before they become the comfy sofas that we know and love. We certainly never wish for anyone to be unhappy with any item so please do get in touch and we can have you sitting comfortably as soon as possible. Kindest regards Stewart the sofa.com comfy team
5
Well made furniture.

Saturday, 18th February 2017   Sandra

My sofa arrived and was unpacked by 2 delivery men. It is well made and beautiful. I love it! The whole experience of going to the show room, collecting samples, talking to sales staff, ordering on the phone to arranging delivery was hassle free. Would highly recommend this company for excellent customer service and high quality furniture. Thank you!

5
Wonderful from start to finish !

Saturday, 18th February 2017   Caroline

Everything happened as we were told to expect - the delivery date was easy to schedule, and the delivery men were on time, courteous and efficient assembling the sofa (taking all their rubbish with them) . The best part of it though is that we now have the most comfortable piece of furniture we've ever bought .

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Customer photo of the month: Rosie, Kent

Customer photo of the month: Toby, Hampshire

Customer photo of the month: Kate, Essex

Customer photo of the month: Sue, Warwickshire

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