Feedback
Fiona S-L ordered a modular corner sofa in silky cotton velvet
Brilliant company to deal with, helpful, informative and kept us up to date all the way through. Delivery guys were excellent, quick, polite and considerate, and the sofa is just how i hoped it would be.
Claire K ordered an armchair and a three seat sofa
Found all staff who I dealt with at Sofa.com friendly and helpful (from showroom staff to delivery men). In summary, a company that knows how to deliver great customer service!
Stuart F ordered a regular Venus in leather
Great: The website is funky, ordering was easy, delivery was on time and the sofa is gorgeous.
Scott S ordered a three seat sofa in brushed linen cotton
Brilliant website, great customer service in the showroom, and the best sofa ever - all at a price that represents real value. The competition should be worried.
Jan W ordered a chaise sofa in claret matt velvet
I was extremely happy with the service and quality of product from sofa.com. Buying a sofa online is a risky business because you cannot feel or sit on the product. However the 2 burgundy velvet chaises were fantastic and on time.
Fiona L ordered a two seat Carrick in 100% linen
Seamless!! And a beautiful, comfortable sofa-bed. Thank you for a great and speedy job.
Katy G ordered a two seat Lola sofa in brushed linen cotton
Overall, excellent! I love my new sofa - very comfortable and looks great. Found your staff to be really friendly and helpful. One minor complaint - would have appreciated a call to say delivery running late. Will still be recommending you though.
Jane C ordered a modular corner sofa in brushed linen cotton
I love my new sofa, it is beautiful, comfortable and well made.
Sally J ordered a three seat sofa
Excellent. fantastic help in the showroom, the lady who arranged delivery was very helpful and the people who delivered were also great. Sofa is good quality and perfect.
Venetia L ordered a modular corner unit and footstool in brushed linen cotton
Sofa arrived quickly and is fab. Very comfortable, great colour and we love it.
Ruth T ordered a three seat sofa in brushed linen cotton
Showroom service good. Phone ordering good. Some trouble obtaining a delivery date. Delivery very good. Most importantly sofa very comfy! Overall very impressed and would recommend you.
Alastair H ordered a three seat sofa in brushed linen cotton
Great, really pleased just what we wanted. Many thanks.
Philip T ordered a three seat sofa in leather
Very good. Estimated delivery date of the sofa was accurate. Delivery guys were brilliant. Sofa is lovely. Thanks, Phillip.
B Moloney ordered a three seat sofa in cotton matt velvet
It was a pleasure to deal with sofa.com + freight express. Our sofa arrived and we love it so much we’ve ordered the same sofa again so they can sit opposite each other and admire they're good looks, comfortable personality and charm. Thank you.
Rebecca W ordered a Lola sofa-bed in 100% linen
Brilliant! I really love my new sofa-bed. The delivery guys were excellent, it was a massive challenge to get the sofa into my flat but the guys were determined not to give up.
Alison P ordered a two seat sofa in House fabric
Awesome! Pictures of sofas in situ in Grand Bahama to follow!
Ben W ordered an armchair and a three seat sofa in chocolate matt velvet
The sofa and chair I bought are wonderful. Everyone thought that I was mad when I told them I was buying a brown velvet sofa. Since delivery they all love it! Only complaint from smaller people is they need a cushion to hold them up, at 6'3 I don't worry!
Eve B ordered a medium corner sofa in brushed linen cotton
Excellent. Lovely customer service, great website, brilliant sofa - really pleased with it. Came exactly as ordered on the right delivery day and time. Thanks!
Joseph R ordered a 2 seat sofa and an armchair in chocolate leather
Very good - staff helpful, delivery guys were excellent - efficient and friendly. Sofa is fantastic too. Good job.
Barnaby J ordered a modular sofa unit in brushed linen cotton
I found the whole service to be excellent. We came to your location in Chelsea and found your sales staff to be very helpful. The sofas were delivered on time and quicker than most other companies are able to deliver. The sofas to date have been great.
Gary T ordered a modular sofa unit in black leather
Really good. Very knowledgeable at sale time, very friendly AND CAREFUL installation. Very comfy. Thanks. But the office could be easier to find...
Rebecca S ordered a 2 seat and a 3 seat sofa in house fabric
Marvellous! Really comfy. We tried so many sofas (most much more expensive) and this is by far the comfiest. The delivery guys were wonderful - so helpful and extremely polite. The girls in your showroom were lovely. Great service - thanks.
Alistair G ordered a 3 seat sofa and a footstool in matt velvet
1st. class. Delivery on time and quality of Sofa as good as the first Jackson [ pre. flood !!! ]. Love the blue velvet...
Ruth S ordered a modular sofa unit in leather
Excellent. I found the service and staff very efficient and helpful. Dale in particular worked very hard to fulfil my very picky requirements, including sourcing new fabric for me. Thank you!
Sarah-Jane B ordered a 2 seat sofa in oatmeal linen
The delivery guys were great. Early... and efficient they cleared away all the packaging. Sofa is great - very comfortable and deeper than I expected - it does crease more than I expected... but other than that very happy. Thanks.
Heather N ordered a chaises sofa in taupe brushed linen cotton
Fabulous. Great service, fantastic product delivered on time. I was stunned to receive a phone call telling me that the sofa would be delivered on Tuesday between 4 and 5 pm and delighted when it was delivered on time. Excellent price too.
Chris L ordered an armchair and a 2 seat sofa in matt velvet
I think Sofa.com is an excellent company. Initially lured in by your superb website, I found the showroom and staff equally helpful. Everything went very smoothly from ordering to delivery. The Polish delivery guys were also very good & efficient.
Justine C ordered a 3 seat sofa in raspberry brushed linen cotton
We received our sofa last week, we also bought an armchair last month. We are very pleased with our new furniture, it looks great and is very comfortable. Everyone we dealt with at Sofa.com was very helpful including the delivery drivers.
Matthew R ordered a 3 seat sofa in charcoal brushed linen cotton
We are very happy with the sofa and the service we received, both at the showroom and by phone. The delivery guys did an excellent job too.
Betsan B ordered a 2 seat sofa and an armchair in natural flax linen
Wonderful sofas - we are thrilled. Bit of a delay on one of the sofas we ordered but it was handled very well by you all. Well done the nice Polish delivery men for finding West Wales.
Helen R ordered a 3 seat sofa and scatter cushions in brushed linen cotton
The sofas lovely, I'm trying to get used to colour as its a bit darker than I'm used to but i might order a set of covers in a lighter colour. Everyone helpful, from office to drivers. Thanks.
Carole H ordered a 2 seat sofa in house fabric
Excellent customer service, from ordering the fabric samples to the team who came and delivered the sofas. Great value, good quality sofas. I was very impressed, would definitely use you again and recommend you to friends.
Paul S ordered a 3 seat sofa in not quite white brushed linen cotton
I've been really impressed with sofa.com. The people are friendly and efficient, the customer service is absolutely excellent and the sofas look great. I had a problem on delivery but this was resolved immediately and incredibly professionally.
Annabel M ordered a 3 seat sofa in linen
Amazing! Genuinely everyone was extremely helpful, especially Mac from the delivery team. I was very impressed by your customer care and will definitely be recommending you to friends and family. Thank you very much for making a job very easy.
Guy C ordered a 2 seat sofa in house biscuit fabric
Excellent!
Jessica H ordered a 2 seat sofa in taupe brushed linen cotton
Excellent service all round. Staff were very helpful on the phone & when we visited the showroom. We ordered a bespoke sofa & our order was carried out without any hitches. We are very pleased with the final product. We will certainly recommend sofa.com.
Tina D ordered a 3 seat sofa in taupe brushed linen cotton
Sofas are absolutely brilliant. Thanks very much. Will definitely recommend your company to friends.
Janet P ordered a 3 seat sofa and an armchair in natural flax brushed linen cotton
Straightforward sensible way of doing business - well executed. Friendly and polite and not afraid to venture an opinion. Thanks.
Ruth T 2 ordered a 3 seat sofa in taupe brushed linen cotton
Showroom service good. Phone ordering good. Some trouble obtaining a delivery date. Delivery very good. Most importantly sofa very comfy! Overall very impressed and would recommend you.
Claire P ordered a modular sofa in pure linen on
Overall very good. Only slight problem was that delivery people turned up c. 1hour before they were supposed to so I wasn't yet home from work.
Emma G ordered a 2 seat and a 3 seat sofa in brushed linen cotton
Excellent; the sofa arrived on time, professionally and courteously. But most importantly – it’s the comfiest and most wonderful thing to ever come through our doors! Thank you - it exceeded our expectations in every way.
Ivan Y ordered an armchair and a 3 seat sofa in black leather
Outstanding service. Excellent telephone assistance prior to delivery and the delivery service was second to none. The delivery guys were friendly and extremely helpful. Very happy with the quality of the product. I would definitely recommend!!
Morna C ordered a 2 seat sofa in brushed linen cotton
Sofa and chair looks great and build quality is first class. Both look contemporary and enhance the look & feel of my apartment. Delivery was on time and was arranged to suit me. Delivery guys did a great job too.
Lindsay L ordered a 3 seat sofa in house fabric
Very good service , both on the phone and on delivery - friendly, efficient, delivered when they said they would. Love the sofa. Excellent quality, very comfortable, and great value. Looks more expensive that it was. Very pleased.