In Britain, we’ve sold over 45,000 sofas, shed loads of
armchairs, beds, footstools and mattresses and we’ve
received tons of feedback from happy customers.
And here it all is – your feedback – the vast majority is
very good indeed, and a little very not-good-at-all.
Though we will not hide the nasty stuff, and instead,
like big boys, address it and learn from it.
If you want to know what our customers think about a
certain product, no problem. Just find the product that
tickles your fancy on the homepage. Scroll down and
read away. (Some people have even sent us amazing
photos of their sofas at home which you can see down
the right hand side of this page!)
So deep breathe, get comfy, coffee at the ready.
Here we go…
I bought a sofa from you guys a few years ago and when a cat recently took an unhealthy interest in it and shredded the fabric I decided it was a good enough excuse to come back for another.
I love my Isla sofa (I knew I would) and really love the Belgium linen covers I went for. It is just so calming and inviting and super, super comfy.
The delivery team were excellent and had it in, set up and packaging removed in under 10 mins. All I had to do was open the door!
Matches beautifully with our sofa and is just the right height for resting tired legs and feet. All good!!
All excellent!! Dealing with your company was smooth and easy! We're very pleased with the product! Thanks
Second product ordered from Sofo.com; same great experience. A very high standard of design and manufacture of both bed and mattress and a completely painless ordering and delivery process.
Lovely bedheads, very elegant shape, pretty fabric. Only small grumble, that the valances when they were installed, which match the headboards, were creased. Good drawers, would be helpful if they had handles, but firm and robust.